Business Mentor

Recruiter
Anonymous
Location
Harrogate
Salary
Competitive
Posted
19 Sep 2018
Closes
17 Oct 2018
Sectors
Engineering, Defence
Contract Type
Contract
Hours
Full Time
Do you want to help people to start-up or grow their own Business?

The New Enterprise Allowance is a UK government programme that is delivered by Pinnacle People to help either unemployed people start-up their own Business or to help Claimants who are already trading to grow their businesses further.

As a Business Mentor, you will enjoy delivering support to people in both Groups and 121 settings. You will assess Customers' potential or existing business ideas during a brief Initial Assessment and then support successful candidates through a range of support over 8-10 weeks to develop a robust Business Plan and Cash-flow forecast. You will keep in touch with your Customers and offer continued support to ensure that they start to trade successfully and from there we offer continued support to maximise the sustainability of their business along with its growth.

We are looking for Business Mentors that are passionate about supporting people to start-up or grow their own business and particularly those that want to make a positive impact in their community.

Successful Enterprise Coaches should have:
• Business experience in starting up their own business or supporting other businesses to start-up.
• Ability to follow a pre-defined programme with every customer and draw out their individual aspirations, ambitions and support needs.
• Enjoy delivering support to a range of people, both on a 121 and in a group environment.
• Instil energy and enthusiasm into each Customer and their business.
• Ability to communicate clearly and plainly with Customers with little to no business experience.
• Proven ability to develop robust and high quality Business Plans and Cash-flow forecasts.
• Proficiency in word and excel.

As a Business Mentor you will be responsible for the following keys tasks:
• Managing a caseload of customers proactively through their enterprise journey
• Delivering engaging Information Group Sessions that encourages Customers who are committed with a good business idea to take the next step forward
• Completing robust initial assessments and clearly evidencing your decision making surrounding eligibility
• Delivering Business Planning/ Financial and Marketing workshops to small groups recognising where additional support may be beneficial
• Having one to one mentoring sessions with your Customers and evidencing the positive impact of these meets
• Supporting customers to complete high quality Business Plans and Cash-flow forecasts efficiently and quickly
• Being highly compliant with our processes

You will also be comfortable in meeting performance targets set, which will be conversion based on Customers start on the provision and then start to trade and who then subsequently sustain trading to 6 and 12 months.

Voluntary mentoring: The role above forms part of the paid activity for Pinnacle People, there is however an element of Customers contacting their Business Mentors via email or telephone outside of these paid days of work. We expect successful candidates to maintain remote communication with their Customers voluntarily during the days they are not scheduled to work for Pinnacle People.

The successful candidate will be working approximately 2 days per week