Senior Support Worker

Senior Support Worker
Permanent, Full Time (37.5 hpw)
Salary starts at GBP17,600 to GBP19,100 per annum rising to GBP23,500 per annum through performance.

It's a passion, not just a job

Our great people help make us the best and through their true passion, commitment and enthusiasm, deliver aspirational support to our customers every day.

We are looking for an energised and passionate Project Worker like you (known internally by us as a Support Co-ordinator - Level 3) to join our service which provides support to adults. St Bedes House is a dynamic Supported Housing Service in Gateshead providing 16 fully furnished apartments as well as two dispersed properties in the community for customers experiencing mental health and homelessness. Working at St Bedes House could be compared to winning the postcode lottery as you will be working with one of the most awesome teams in the area. We are an extremely energetic and caring team and we ' re looking for someone to join us who doesn't mind a spoonful of sarcasm with their coffee, radio station disagreements, squirrels, and an appreciation for our coordinator Angie busting out moves to anything on the radio.

At St Bedes we are all very motivated around the new strategy and have recently redesigned our office space, this has enabled us to share our space with Housing Mangers working with our rented customers. It's fair to say there is lots of sharing going on which could be anything from 'chocolate biscuits' to 'best practise'. We want to be a lead in the area on innovative support solutions and new models of care so it's an exciting time to join us.

As Lead Support Worker you will manage a caseload of customers, working closely with external agencies and our amazing team of Support Workers in delivering person centred support. We know that one size doesn't fit all, so our customers lead their own support every step of the way. Together you will really make a difference, empowering our customers to achieve their goals and aspirations as outlined in their support plans and develop the independent living skills they need to successfully move on with a positive future.

You will help shape our services, undertake risk assessments, support planning, goal setting and regular reviews. You'll also guide and allocate tasks to our Support Workers too. It's really important to us that you have time to what you are really passionate about; making a real difference to our customers lives. So to free up your time, you'll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don't have to be in the office as you can complete support plans on the go. You'll also be paid between customers visit and for your mileage too.

A bit about us

We are one of the UK's largest providers of high quality housing and supported housing services. Through our Care and Support services, we make a real different to the lives of 30,000 vulnerable people in over 500 supported housing, justice and health services each year. Join us and be part of an organisation that is passionate in making a real difference to thousands of people lives every single day.

A bit about you

We want people like you, who strongly believe that providing support is more than just a job and can make every customer feel valued. To flourish in the role, you will be a like-minded dedicated person who can demonstrate compassion, empathy and creativity in your approach and use your unique skills in enabling customers to reach their full potential.

With previous experience of working with vulnerable people in a support or care environment, you will have a great understanding of professional boundaries, safeguarding, risk assessment, confidentiality and be experienced in case management. It's also important that you can work in holistic way building partnerships with external agencies and that you have strong IT skills too.

The rota is a four week rolling rota and was recently changed in March 2017 with front line colleague input and provides a great work/home life balance. Your earliest start time is 8am and the latest finish time is 8pm.

If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we'll pay for.

You'll be impressed with our fantastic rewards and benefits package.

Want to apply?

Great, all you need to do now is upload a covering letter and your CV. Please do include a covering letter with your CV as otherwise we won't be able to review your application. We really want to know more about what you will bring to the role, your experience and for you to tell us how you live our values every day. To help, we've created a template for both which you can download in the careers section of our website and if you are viewing the vacancy on our current vacancies page by clicking here .

You can also view the full job description for the role by visiting our vacancies page or if you are already on our site by clicking here .

Make yourself at Home
We have a big role to play in tackling prejudice and discrimination. We want you to be yourself at Home Group and we value everything that makes you unique. We recognise and celebrate your differences and together we make Home Group a special and great place to live and to work.

Home Group's values: Caring | commercial | accountable | energised