Admin assistant/Customer Service

Brook Street is currently recruiting on behalf of our client who is based in Newport City Centre; we have multiple positions available for full time admin assistants which will commence in January 2019.

Contract: Temporary assignment 6-9 months

Start date: January 2019 onwards (As soon as you`re cleared)

Salary: £7 per hour - rising to £8 per hour after a 12 week qualifying period

Hours: Full Time Monday to Friday 37 hours per week

We are looking for adaptable individuals, with the ability to work quickly and accurately showing great attention to detail whilst maintaining a professional attitude.

This is a role which provides the opportunity to cover a range of functions, as individuals will be required to work in a number of areas within the office, this will include but not limited to:

* Post clerk

* Data intuiting

* Query Handling

* Customer Service

You will be provided with full training and support throughout your assignment from our Client and also Brook Street.
All applicants are required to hold a Counter Terrorist Check, which can take up to 12 weeks to process from receipt of your application.
Responsibilities:

* Receive and process incoming and outgoing mail ready for processing.

* Process external mail ensuring that all contents and payment details are recorded accurately and work is intuiting/streamed correctly.

* Scan documentation and check the scanned image is of an acceptable standard and clear for intuiting.

* Validate scanned documentation ensuring all information is accurate, correcting information held in the system against original documentation provided

* Send, receive & process customer queries

* Occasional client interface and contact with the public, via written correspondence or phone.

Key Skills

To carry out the roles effectively the successful candidate will be able to demonstrate the following:

* Disciplined approach to work load
* Attention to detail
* Excellent communication
* Customer Focus
* Adaptability
* Team work and ability to work alone

If you would like to apply for the above roles, please send your CV quoting the unique reference 'NPTPPD' in the subject.