Sales Support Administrator | Lancing

Sales Support Administrator | Lancing
Lancing, BN15
£20,000 - £24,000 Negotiable

A confident experienced Sales Support Administrator, with excellent communication skills. A keen eye for detail, ability to multi-task, work efficiently and accurately in a fast paced growing Telecoms Company

The Sales Support Administrator Role:

+ Work directly with the Sales Manager and provide sales and administration support to Sales Teams (Field/Account Management/Tele-Sales)
+ Ability to work under pressure and to deadlines in a fast-paced environment
+ Proactive and ability to pre-empt needs of Sales Manager and Sales Team
+ Responding to, and resolving enquiries effectively and efficiently, liaising with Sales Manager
+ Processing all appointments booked and adding details to CRM (Zoho/Autotask)
+ Creating Quotes as instructed by the Sales Team, emailing/mailing and following up as necessary
+ Ensuring Wallboards are accurate and updated continuously, ensuring appointment types are shown accurately (first appointments, second appointments, telesales, reappointed appointments)
+ Processing and tracking new orders, including checking paperwork/electronic documents from the Sales Team
+ Recording sales figures, generating weekly and monthly sales reports per sales person and any other Sales metrics requested by the Sales Manager
+ Overseeing Sales Teams calendars and appointments, ensuring team is in office when no appointments to attend
+ Providing basic CRM training to new starters
+ On-boarding and welcoming new Sales Staff, ensuring access to appropriate IT and equipment is provided as needed (liaising with Tech Team to set up)
+ Weekly update meetings with the Sales Manager, ensuring feedback for Sales Team and any items needing action are communicated to the Sales Manager
+ Understanding and applying the appropriate Company sales departments processes, policies and standards 
+ No selling or cold calling is involved

The Person:

The ideal candidate will possess the following skills and qualities:

+ Experience in a similar office administration role, customer Service or Accounts role
+ Strong verbal and written communication skills
+ Excellent IT skills and confident using CRM systems
+ Excellent telephone manner with the ability to quickly establish needs of Sales Manager/Team
+ Strong administration and numeracy skills
+ Excellent attention to detail achieving high levels of accuracy
+ Ability to complete tasks to a high standard
+ Ability to work as team and using own initiative

Interested? Apply here for a fast-track path to the hiring manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.