Rectifications Analyst

Rectification Analyst

Salary: GBP18,000 - GBP25,000 pa depending on experience + benefits (28 days holiday + bank holiday, pension, annual bonus)

Wilmslow

Our client is the largest mutual life, pensions and investment company in the UK, with Group funds under management of GBP114 billion and latest ProfitShare pay out to members of GBP142 million. Group businesses provide around 9.0 million policies and employ 3,669 people.

We have an exciting permanent opportunity for a Rectification Analyst to join the

Customer Rectification Team in Wilmslow

The main purpose of the Customer Rectification team aim is to provide our customers with quick, seamless and accurate solutions in relation to rectification events. We complete the planning, controlling and delivery of the end to end rectification process for the benefit of our customers

Working with large amounts of customer data the main purpose of the role is to identify, analyse and propose solutions in relation to a wide variety of rectification events.

Responsibilities:

• Identifying appropriate, effective and efficient solutions that ensure a consistent approach to rectification
• Have responsibility for delivering on rectification actions and events to conclusion
• Develop, test and execute efficient solutions for rectification events
• Ability to work on any actions within any rectification events from analysis through to solution implementation to the agreed timescale
• Provide input to business solution design models for individual rectification events
• Work flexibly and to the demands of the rectification event timeframes
• Complete technical calculation's and conducts technical corrective action on live customer platforms
• Conduct root fault analysis and provide solution design

Skills, Qualifications & Experience:

• Experience within a similar rectification or data analysis role or relevant degree (Mathematics, Computer Science, Economics, etc)
• Excellent communication skills and attention to detail
• IT Literate including excellent working knowledge of MS Office, in particular MS Excel - knowledge or experience of using Pivot Tables to manipulate data is an advantage
• Strong analytical and problem skills

To apply, please use the 'Apply Online' link below.