Branch Events Officer/ Section Events Executive/ Coordinator

Job Title: Branch and Section Events Officer

Location: Wimpole Street, London

Salary: £28,527 per annum

Closing Date: 12 noon Wednesday 26th September 2018

The Company is the trade union and national professional association for dentists in the UK. They are currently seeking a Branch and Section Events Officer in their busy Events team.

The Role:

This is a full-time role which will be based at their offices in central London. The post-holder will professionally manage and deliver a comprehensive events support service to the the Company's Branches, Sections, Divisions and Young Dentist Groups. It will be important to ensure that high quality standards and excellent customer service are maintained.

The main duties and responsibilities will include the organisation and delivery of the the Company's events support service to Branches, Sections, Divisions and Young Dentist Groups. The postholder will develop good relationships with local officers and ensure ongoing liaison and communication.

The role will include securing Local officer agreements for anyone involved in liaison at a local level and secure the relevant programme, speaker copy and event details on the Events information form for each event.

The postholder will brief the Branch, Section and Salaried Groups Executive regarding email and postal mailings. They will provide mailing lists for local officers when requested.

The postholder will manage delegate bookings (online, phone and post), processing offline delegate registration fees and issuing refunds when appropriate for events. The role will oversee a large number of events and it will be really important to pay attention to detail, be accurate in the work, and maintain a high level of customer service with delegates and local officers.

They will work closely with local officers to guide them and update them on delegate bookings in the run up to their events. And immediately before each event there will be preparation for the event, including compiling the attendance register and preparing the CPD certificates for each delegate booked.

This role requires the postholder to attend local events and colleagues' events as required. These responsibilities will therefore involve travel within the UK from time to time.

The Candidate:

The successful candidate should have demonstrable experience of delivering events and experience of proof reading items such as promotional flyers and website copy; a commitment to a high level of customer service to internal and external customers; demonstrate excellent written and verbal communication skills; excellent personal organisation skills, including the ability to prioritise, plan, work to tight deadlines and manage a range of complex administrative demands; the ability to liaise and interact with people at all levels; ability to work with high attention to detail and accuracy; demonstrable experience of working as part of an effective and busy team; and excellent IT skills with experience of using a contact management database.

Benefits include a generous company pension scheme, a childcare voucher scheme, cash back for various healthcare treatments, an employee assistance programme and subsidised gym membership.

The Company reserves the right to close this advert once a sufficient number of suitable applications have been received. Candidates are therefore encouraged to complete and return their application at the earliest opportunity to avoid disappointment.

They are an equal opportunities employer and an Investor in People.

Please click on the APPLY button and CHECK YOUR EMAILS to complete the attached application form.

Candidates with experience of; Events Officer, Events Coordinator, Event Assistant, Exhibitor Assistant, Customer Services, Event Administrator, Exhibitor Services, Exhibition Administration, Customer Assistant, Customer Administration, Exhibition Coordinator, Exhibitor Coordinator, Events, Exhibition will also be considered for this role.