Ocean Freight Export/Import Coordinator

Ocean Freight Export/Import Coordinator

Essex

Position Summary:

To arrange and monitor ocean freight shipments to and from outside of the EU, but mainly focusing on the Far East and USA. liaising with suppliers and partners to deliver a high level of service to our clients so their expectations are met and where possible exceeded. Assistance on import consignments when required.

Main Responsibilities:

• Maintain and develop relationships with customer.
• To meet deadlines/requirements as per client requests.
• Monitor Supplier performance.
• Good file management and attention to detail.
• Prepare Quotations in accordance with client's request.
• Booking vehicles with subcontractors in accordance with requirement
• Complete required consignment documentation.
• Complete export customs documents.
• Ensure the correct export documentation is produced depending of country of destination.
• Charging of own files
• Assisting Colleagues during staff absences / holidays including imports

Key KIP's: Measure of Success:

• To react promptly and proactively to client requests
• Moment of truths handled correctly
• To ensure deadlines are kept by monitoring suppliers
• To develop a good working relationship with your client accounts.
• Maintain files in accordance with procedure
• To achieve operational standards

Other Requirements:

• General - Comply with the Company Health & Safety policy and procedures and any other tasks deemed necessary by the management team
• Any other duties that the company may reasonably ask you to perform which are within your expertise and skill sets.
• Basic knowledge of UK customs procedures
• 4 - 5 years' experience in a similar role

Job Specification:

• Excellent communication verbal, written and interpersonal skills
• Commercial awareness - right service provider for task/job.
• Positive, "can do" attitude
• Experienced with Microsoft Office packages e.g. word, excel, PowerPoint
• Strong literacy and numeracy skills.
• Strong organisational skills and ability to prioritise.
• Attention to detail
• Self-Motivated
• Strong team ethic and share knowledge