Area Operations Support 

Area Operations Support 
Central London 
£28,000 Plus Benefits including Discounts at High Street Stores, 5.6 Weeks’ Holiday (pro rata) 

Are you an engaged and enthusiastic customer service professional seeking your next step? Could you organise, roster and help to manage a vital security office? If so, read on. 

Offering pioneering security solutions across the globe, Securitas specialises in ensuring customers’ safety, protection and peace of mind. We are now looking for a proactive individual to join the Area Operations Support team. 

Focusing on improving and investing in our teams, we promote a wide array of learning activities to enable staff to fulfil their potential. If you feel you could succeed within this exciting global culture, this is the role for you. 

As a member of Area Operations Support, you will be tasked with supporting branches in Central London in the provision of security services. 

Specifically, you will ensure the roster for all officers covers holiday, potential sickness and absence, making sure that service levels are achieved. 

You will also provide administrative support to branches, assisting Operational Teams and ensuring compliance with all company, contract and statutory policies and processes. 

Additionally, your duties will involve: 

- Acting as the first point of contact for security personnel queries 
- Maintaining records, contracts and IT systems 
- Ensuring that colleagues have completed the required training to succeed in their roles 
- Assisting with recruitment activities 
- Updating assignment instructions 
- Processing uniform requests 

Interested? To be considered, you will need: 

- Call centre experience 
- Previous administration and clerical experience 
- Customer service experience 
- A working knowledge of Microsoft packages 
- A full clean driving licence 

Proactive and organised, as the Area Operations Support, you will need superb written and verbal communication skills, the ability to prioritise effectively and plenty of initiative. 

This is a full time role working 37.5 hours per week Monday – Friday. 

An SIA Frontline Licence would be beneficial to your application, however this is by no means essential as full training sponsorship can be provided to gain a licence. 

To apply for the role of Area Operations Support, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Area Operations Support, Operations Support Officer, Administration Officer, Administrator, Office Administrator, Operations Administrator, Security Administrator, Customer Service Advisor, Customer Service Executive, Customer Support Advisor, Customer Services Representative. 

Working hours: 37.5 hours per week