Sales Administrator

We are seeking a friendly, pet-loving person to join our growing team at Lifetime Pet Cover as a Sales Administrator.

Customer satisfaction is vital to our brand and comes before everything else; to excel in this role you must love animals and be happy to talk to our customers about their beloved four-legged friends. You’ll be working in a relaxed, but fast-paced environment, and will need to adapt to varying responsibilities as the company grows.

We have full time (40 hours per week) and flexible part time hours available.  

Person specification

• IT literate, with a thorough working knowledge of MS Office. Advanced Excel skills required.
• Excellent customer service skills
• Strong interpersonal written and verbal communication skills
• Good organisational skills, personable, friendly and a team player.

Sales Administrator duties

• General administration
• Data collection and analysis, using Excel
• Database management
• Handling telephone calls - customer queries, policy sales
• Answering customer email queries
• Review customer feedback

Benefits

• Competitive salary
• 25 days holiday per year (pro rata), plus bank holidays

About Lifetime Pet Cover

We are a pet insurance company with a difference - our team has over 30 years of experience within the Pet Insurance sector, and 50 years in Insurance. Our brand is continuing to build rapidly, as we strive to consistently provide our customers with the best possible customer care.

If you’re a pet-loving person with great communication skills, please apply below.