Bodyshop Operations Manager - Vehicle Bodywork & Refurbishment

Location
Corby
Salary
£40,000 + Car, Management Bonus & Benefits
Posted
12 Sep 2018
Closes
10 Oct 2018
Ref
11651
Contract Type
Permanent
Hours
Full Time

Bodyshop Operations Manager - Vehicle Bodywork & Refurbishment
Corby NN17 5AE
£40,000 + Car, Management Bonus & Benefits 

++ Excellent opportunity for a candidate with senior level vehicle bodyshop / refurb / workshop experience to join an industry leader processing 20,000 vehicles per annum ++

About the Company:


We are an industry leader delivering a diverse range of high quality automotive services across the UK. We pride ourselves in excellent customer service and product delivery, with large state of the art workshops and friendly experts trained to deliver to a variety of manufacturer standards.

The Operations Manager Opportunity:

Reporting to the Depot Manager the Operations Manager will be directly responsible for all Vehicle Arrivals, FPR Survey’s, Storage, Maintenance, Inspections, Quality, Vehicle Movements, Workshop Operations and 3rd Party Supplier Control in the Depot. 

The position will have 3 direct reports and directly responsibility for the management of circa 60 staff including temporary / agency staff.

Responsibilities:

Duties will include but not be limited to:


+ Responsible for liaison with customers at a Senior and Operational levels. 
+ To ensue contractual obligations, including KPIs & SLAs are met or exceeded.
+ Manage KPI measurements, producing weekly snap-shots and monthly packs for customer presentations.
+ Manage, direct and lead the Operations Team
+ Promote and lead the Health, Safety and Welfare of all personnel.
+ Be responsible for the Quality, Technical Production, Storage & Handling of customer’s vehicles in accordance with agreed processes and protocols.
+ Liaise with the Northern Director and his team as required.
+ Develop and drive our ‘Customer First’ approach to communication, building excellent relationships at all levels. 
+ Assist in managing the Companies’ suppliers.
+ Create, implement and monitor new procedures to ensure that customer expectations can not only be met but also exceeded.
+ Assist in the implementation of the Company Strategy. 
+ Stand in for the Depot Manager in their absence as required.
+ Management of 3rd Party Suppliers including their H&S whilst on site.

About You:

+ Previous relevant industry experience (Fleet Solutions, Car Rentals, Dealerships, Vehicle Preparation)
+ An approachable leader that gets results
+ Ability to work in a target driven SLA / KPI environment
+ Excellent people skills (dealing with staff and customers
+ Ability to lead on the "shop floor" as well as taking care of associated back-off admin
+ Computer literate with the ability to produce reports including P&L

The role may require working flexibility depending on the demands of the business.

You may have worked in the following capacities:
Front Line Manager / Supervisor, Site Manager / Supervisor, Site Manager / Supervisor, Unit Manager / Supervisor, Bodyshop Manager, Bodyshop Supervisor, Lead Bodyshop Technician, Accident Repair Manager, Accident Repair Supervisor, Vehicle Preparation Centre Manager. 

Interested? Just Apply Below...

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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