I am recruiting for a Technical Advisor to join my client's friendly and successful team. This is a full time Permanent role with great benefits and progression opportunities available.
-Speaking with customers in regards to technical faults and enquires.
-Identify the reason for customer's returns on products.
-Offer Technical advice in order to support customers with their enquires.
-Following company procedures in order to minimise customer complaints and returns.
-Organise, update and manage in house systems.
The ideal candidate will have an interest in computer systems, gaming console and general technical knowledge. You must be able to speak with customers in a polite and professional manner in order to advise the correct products for customers. You will enjoy working in a team but also on your own initiative.
If you would like some more information please call Chloe on 07780545640