Brook Street

IT Desktop Support

Brook Street
Woking, Surrey, England
12 Sep 2018
10 Oct 2018
Lisa H
IT, IT Support
Contract Type
Full Time

I'm looking for an enthusiastic, and experienced, desktop support professional to join a dynamic team. The company is in an exciting stage of its growth and provides an opportunity to develop within the team. Reporting to the IT Operations Manager, the role is office based and could involve some travel. The individual will have a drive for continual learning.

Role Summary

The successful candidate will support the goals of the business. They will be able to work across a broad range of technologies and liaise with key stakeholders to resolve incidents, problems and requests in an efficient and timely manner. The ideal candidate will be both pro-active and reactive. There is a requirement to spend up to 5 days per month on site at our office in Lancaster.

Responsibilities and Duties
" Monitoring and maintaining computer systems and networks
" Purchase, Install and configure desktops and other devices and peripherals.
" Take Ownership of issues through to resolution.
" Implement temporary or permanent resolutions to problems with the aim of restoring service to the Stakeholder as soon as possible.
" Escalate incidents to Manager or external support where necessary.
" Creation of users on the active directory / Exchange.
" Maintain telephone systems (VOIP).
" Order and maintain peripherals such Printers, scanners, Mobile Phones.
" Identify, Log and resolve support calls in timely manner.

If this role sounds of interest please apply today - call Lisa on 01483 726167 or email .

Apply for IT Desktop Support

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

Upload from your computer

Or import from cloud storage

Your Supporting Document must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 8MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy notice. You should never be required to provide bank account details. If you are, please email us.