Digital Process Analyst
- Recruiter
- Anonymous
- Location
- Warwickshire
- Salary
- 30000.00 - 40000.00 GBP Annual
- Posted
- 10 Sep 2018
- Closes
- 08 Oct 2018
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Role: Digital Process Analyst
Salary: Up to GBP40k depending on experience
Location: Coventry
Becoming a Digital Process Analyst
*****
What you will do:
*
Produces project objectives, scope, timelines, responsibilities and communication methods for digital business process analysis projects - including the requirements, improvements to processes and systems for customer and business efficiency purposes, and to drive channel shift
*
Produces timely, cost effective and high quality digital solutions to improve current processes or implement new ones, on the basis of analysis, business knowledge and sound personal judgment.
*
Enables and supports continuous improvement projects delivering innovative digital customer experience, increasing customer value and eliminating waste and non-value adding activities to the business
* Enables the definition of new business process and use of new technology solutions to support business case development
Your skills and experience will include:
* Experienced in a recognized business process re-engineering methodology with evidence of driving business benefits through new processes
* Up to date knowledge of changing digital trends in order to understand potential innovative solutions that meet customer needs
* Experience of delivering digital solutions with a strong knowledge of web based solutions, and evidence of channel shift
* Ability to deliver improved customer journeys (online, offline and Omni channel)
About Capita Local Government
Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.We cover all local government operations - from customer management, HR and property development to back-office processing, administration and IT. We can deliver one or two individual services, an entire function (e.g., finance, contact centre or HR), or an end-to-end business process.
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognizing your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holidays, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
| Become a Change Maker |
Follow Capita on
Follow Capita on
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check
Salary: Up to GBP40k depending on experience
Location: Coventry
Becoming a Digital Process Analyst
*****
What you will do:
*
Produces project objectives, scope, timelines, responsibilities and communication methods for digital business process analysis projects - including the requirements, improvements to processes and systems for customer and business efficiency purposes, and to drive channel shift
*
Produces timely, cost effective and high quality digital solutions to improve current processes or implement new ones, on the basis of analysis, business knowledge and sound personal judgment.
*
Enables and supports continuous improvement projects delivering innovative digital customer experience, increasing customer value and eliminating waste and non-value adding activities to the business
* Enables the definition of new business process and use of new technology solutions to support business case development
Your skills and experience will include:
* Experienced in a recognized business process re-engineering methodology with evidence of driving business benefits through new processes
* Up to date knowledge of changing digital trends in order to understand potential innovative solutions that meet customer needs
* Experience of delivering digital solutions with a strong knowledge of web based solutions, and evidence of channel shift
* Ability to deliver improved customer journeys (online, offline and Omni channel)
About Capita Local Government
Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.We cover all local government operations - from customer management, HR and property development to back-office processing, administration and IT. We can deliver one or two individual services, an entire function (e.g., finance, contact centre or HR), or an end-to-end business process.
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognizing your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holidays, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
| Become a Change Maker |
Follow Capita on
Follow Capita on
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check