Brook Street

Customer Service corporation (temp to perm)

Brook Street
Eastbourne, East Sussex, England
Up to £8.5 per hour
07 Sep 2018
05 Oct 2018
Contract Type
Full Time

Role - Customer Service corporation
Location - Eastbourne
Hours - Monday to Friday - 8am till 5pm
Starting pay - £8 per hour

We have a client who is one of the leading providers in Medical Supplies looking for a Customer Service administrator starting immediately.

The chosen candidate will have previous service and administration experience, you will be joining a friendly and well established team based in Eastbourne. This is a full time role working Monday to Friday 8am till 5pm. This is a temp to permanent role for the right candidate.

Benefits for this role include 32 days holiday which includes bank holidays, life insurance, childcare vouchers and a company pension. This is for a permanent role.

This is an excellent opportunity for somebody with an exceptional telephone manner, outstanding organisational and administration skills with a keen eye for detail and who would like to work in a role that makes a huge difference to the quality of people`s lives. An awareness of the day to day issues that our service user`s face would be beneficial, as well as the ability to empathise with these issues.

Duties will include:
-You will be expected to work as part of a team to ensure that we provide an efficient, effective, friendly and courteous service
-Within the service center you will be responsible for answering calls from service users, carers, family members and prescribers and entering orders into the IT system in a timely manner. The nature of the calls range from; Equipment order statuses, arranging and rescheduling Occupational Therapist appointments and managing the repair and maintenance booking scheduling
-There is also an element of outbound calling with regards to setting up suitable times for the delivery/collection of equipment

If you feel you have the correct skills please apply today or call Paula on 01892 544826.