Natural Resources Wales*

Application Support Engineer

Cardiff or Bangor
£28,497- £32,411
07 Sep 2018
19 Oct 2018
Contract Type
Full Time

Application Support Engineer

  • Directorate: Finance & Corporate Services
  • Location: Cardiff or Bangor
  • Post Number: 103095
  • Contract type: Permanent, full time, 37 hours a week.
  • Salary: £28,497- £32,411
  • Closing Date: 19th October 2018

Job Purpose:

Working to the Applications Support Team Leader, the Application Support Engineer is expected to provide technical support of all live NRW applications within an ITIL framework and defined Application Support Team operating model, to deliver an outstanding customer focused service.

Job Specific Criteria:

  1. Knowledge and experience of supporting and administration of Office 365 / SharePoint Online / SharePoint 2013 and CRM Dynamics Online / CRM Dynamics On-Premise
  2. Experience of working within an Azure environment.
  3. Experience of developing in JavaScript, JQuery.
  4. Experience of working in Visual Studio 2012 and 2013 and Team Foundation Server (TFS).
  5. Knowledge of the following HTML 5, CSS, C#, MS SQL and T-SQL.
  6. Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.

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