Business Banking Advisor

Recruiter
Anonymous
Location
Clydebank
Salary
Competitive
Posted
06 Sep 2018
Closes
04 Oct 2018
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor

Salary GBP17,000

Do you love working within customer service?

Do you want to work for a reputable Bank with excellent training and career progression?]

Search are currently recruiting for a number of Customer Service Advisors to work with their client based in Clydebank who are expanding their existing teams due to company growth. If you care about great customer service and would like a career in Financial Services, then this is the ideal role for you. Duties of the role will be:

* Act as first point of contact for Customers with regards to new product enquiries
* Dealing with a high volume of calls and resolve queries and action requests from customers
* Profiling customer to provide the products are right for them
* Update the internal data base with accurate information
* Work to call and quality targets
* Act as a subject matter expert providing guidance to all customers

To be considered for this role you require the following:

* Previous customer service experience is essential
* Enthusiasm with a positive attitude
* Exceptional communication and customer service skills with ability to build relationships
* Excellent attention to detail
* Retail, Hospitality and Contact Centre background will all be considered

What's on offer?

* Starting salary of GBP17,000
* Monday to Friday - NO WEEKEND work, between the hours of 8am and 6pm
* Annual Bonus paid in December
* Exceptional additional benefits package
* Onsite parking facilities
* Easily accessible to public transport

To be successful for this role you MUST be able to pass a credit check and criminal record check.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age