Property Manager - Asset Management, Brighton

Property Manager - Asset Management

Location: Brighton

Salary: 22.000 - 25.000 + bonus (c GBP 2.000)

Benefits: company pension scheme, interest free travel loan, 25 days holiday plus bank holidays

My client is one of the leading Property Consultancies in the UK; they offer a variety of services including Valuation, Leasing, Investment and Development, and Property Management. They currently manage over 10,000 properties across the UK for investment fund clients.

This is a newly created role due to expansion and growth, and we are looking for an experienced residential Property Manager reporting to the Portfolio Manager.

We are looking for ambitious new starters to join this busy and hard-working team. This is a great opportunity for anyone wanting to join a fantastic, professional company and the successful candidate will be supported and encouraged to achieve industry qualifications after the probationary period.

The successful candidate will have minimum of 18 months experience in property management; preferably NFOPP and/or AIRPM qualified.

They offer:

The company is committed to develop people and there are opportunities to achieve high rewards over time subject to meeting key measurable criteria. This role is Monday - Friday with 37.5 hours/ week with 25 days holiday.

Role summary

To deliver excellent customer service to investment management clients, understanding and meeting their requirements.

This role is based in the Brighton office, working as part of a small team, led by a Portfolio Manager. You will be managing a portfolio of properties across the UK, liaising externally with your clients, with tenants and contractors and internally with specialist teams, such as asset management, finance and IT. You will be good at communicating, juggling priorities and working under pressure.

Key duties and responsibilities

• Liaise with clients and tenants, responding and dealing with enquiries within the agreed service level time lines
• Delivering excellent customer service to clients and tenants
• On a daily basis action diary items, resolving problems and issues
• Negotiating rent reviews, tenancy renewals, starts and ends, inventory checks and deposit release with tenants and ensuring all paperwork is accurate and actions are timely
• Instructing approved contractors, controlling costs and quality of work for identified proactive and reactive maintenance issues
• Ensuring all regulatory requirements are met for rental properties
• Managing insurance claims
• Processing orders, checking invoices
• Day to day administration and reporting, using our bespoke software and client databases where appropriate
• Contribute to the effectiveness of the Customer Services team through positive teamwork and assist in training where requested