Visitor Experience Assistants

Upon application
06 Sep 2018
04 Oct 2018
Sue Arnold
Contract Type
Full Time

A major visitors centre based in Carlisle are looking to recruit Visitor Experience Assistants to passionately deliver the highest levels of customer care to all visitors, staff and contractors, encouraging visitors to make the best use of the museum services and facilities ultimately enhancing their experience. There are various hours on offer to the right candidates

  • Can you Support and assist the Visitor Fundraising initiative including the promoting and selling of Membership and Gift Aid?
  • Can you keep up to date with the range of services that Tullie House offers and effectively promote them to visitors?
  • Are you enthusiastic, calm and dedicated?
  • If you’ve had some experience in working with the public and would like to gain more then this role could be for you!
  • Full flexibility required

The Candidate:

If you are inspired by the role and would like to know more, please feel free to call Gillian Hewgill at Tullie House , Visitor Experience Manager on 01228 618703. A job description detailing the roles and responsibilities of these position can be found on the museum’s website.

Closing date for applications:

The closing date for this vacancy is 12 noon on Wednesday 23rd May. Interviews to be conducted on Thursday 31st May.

How to apply:

If you would like to apply for this vacancy please contact the email address on this job board to request an application form.

The Company:

One of the top places to visit in Carlisle, the Museum brings historic collections, contemporary art and family fun together.

First opened as a museum, library and School of Art in 1893, but the site has been occupied by some of the city’s richest families since the 17th century. Since then the museum has gone through many changes. Most significantly with a major expansion opened by the Queen in 1991, the opening of the Millennium Gallery and the Rotunda in 2001 and the redevelopment of the ground floor level in 2011 to become the popular Roman Frontier Gallery.

They look after a collection of national and international importance on behalf of the City of Carlisle. From armour belonging to the notorious Border Reivers; Roman finds from underneath the City, to stunning works by the Pre-Raphaelites; the Museum’s collection is remarkable in its breadth and depth.

Tullie House Museum was delighted to have won six awards in 2017, which all had customer service at the heart of them, including Cumbria Tourism Best Large Visitor Attraction of the Year and Cumbria Life’s Best Cultural Venue.

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