Customer Account Manager
- Recruiter
- Anonymous
- Location
- Melton Mowbray
- Salary
- GBP22k - 25k per year
- Posted
- 06 Sep 2018
- Closes
- 04 Oct 2018
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
Customer Account Manager
Salary Negotiable Dependent on Experience
Monday to Friday 8.30am to 5pm
Melton Mowbray
The Candidate
You will have the following skills, experiences and attributes...
• Experience working within manufacturing / distribution / supply chain / logistics etc is ideal but not essential.
• Strong analytical skills.
• Previous experience working in Account Management / Stock Control / Production Planning / Purchasing / Customer Service etc would be highly beneficial
• Experience using a WMS / MRP system, ideally SAP.
• Excellent communication skills, both written and verbal
• Experience working with Microsoft Excel
• Analogical and investigative mind-set
• Resilient and able to cope with pressure, with good temperament.
• Excellent IT skills
The Role
Your main duties will include...
• Responsible for ensuring planning and execution of production plans are managed effectively for allocated segment.
• Ensure downtime is managed and recorded, analysis of daily performance, actions tracked and completed through reporting structure.
• Accountable for overall performance of assigned segment, including external PSL and internal review by management.
• Must maintain detailed knowledge of company systems with the aim of creating new items, bills of material, routes, works orders, purchase orders and Sales orders using Sage 1000.
• Effective use of SAP system and the ordering of stock and stock management. Investigation and analysis into any discrepancies between the Sage and SAP systems.
• To effectively use and analyse system reports and to provide customer specific reports to clients on a daily / weekly or monthly basis as required. Ensuring system reports are actioned in set time period and stock levels are managed and actioned in line with company/customer timescales.
• Build, develop and maintain effective relationships with internal and external colleagues and customers. Promoting and supporting customer expectations, values and needs for future growth.
• Monitor customer requirements and expectations to ensure they are met and exceeded. Identification of gaps and working with the customer to close out.
• General office administration including, but not limited to answering phones, filing of logistical documentation and signing in guests.
• Be aware of the presence of allergens and the risk of cross contamination.
HEADS Recruitment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
View our latest jobs today on our website (url removed) and follow us on LinkedIn.
APPH
Salary Negotiable Dependent on Experience
Monday to Friday 8.30am to 5pm
Melton Mowbray
The Candidate
You will have the following skills, experiences and attributes...
• Experience working within manufacturing / distribution / supply chain / logistics etc is ideal but not essential.
• Strong analytical skills.
• Previous experience working in Account Management / Stock Control / Production Planning / Purchasing / Customer Service etc would be highly beneficial
• Experience using a WMS / MRP system, ideally SAP.
• Excellent communication skills, both written and verbal
• Experience working with Microsoft Excel
• Analogical and investigative mind-set
• Resilient and able to cope with pressure, with good temperament.
• Excellent IT skills
The Role
Your main duties will include...
• Responsible for ensuring planning and execution of production plans are managed effectively for allocated segment.
• Ensure downtime is managed and recorded, analysis of daily performance, actions tracked and completed through reporting structure.
• Accountable for overall performance of assigned segment, including external PSL and internal review by management.
• Must maintain detailed knowledge of company systems with the aim of creating new items, bills of material, routes, works orders, purchase orders and Sales orders using Sage 1000.
• Effective use of SAP system and the ordering of stock and stock management. Investigation and analysis into any discrepancies between the Sage and SAP systems.
• To effectively use and analyse system reports and to provide customer specific reports to clients on a daily / weekly or monthly basis as required. Ensuring system reports are actioned in set time period and stock levels are managed and actioned in line with company/customer timescales.
• Build, develop and maintain effective relationships with internal and external colleagues and customers. Promoting and supporting customer expectations, values and needs for future growth.
• Monitor customer requirements and expectations to ensure they are met and exceeded. Identification of gaps and working with the customer to close out.
• General office administration including, but not limited to answering phones, filing of logistical documentation and signing in guests.
• Be aware of the presence of allergens and the risk of cross contamination.
HEADS Recruitment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
View our latest jobs today on our website (url removed) and follow us on LinkedIn.
APPH