Customer Service Advisor
- Recruiter
- Randstad Sourceright
- Location
- Birmingham
- Salary
- Competitive
- Posted
- 04 Sep 2018
- Closes
- 02 Oct 2018
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Be in the business of better futures.
From its Business Services Centre, our client makes sure that important business functions are running smoothly and efficiently so that everyone can remain firmly focused on building a better, stronger society, through providing better services that help people better their lives.
Be a Customer Service Advisor (NDPP)
This role puts you at the forefront of these services - from booking someone's first session with our client, recording relevant and accurate information, to handling calls and texts with the people on our clients programmes.
In brief you will:
Join our clients ambitious team, who, each year deliver impressive results to help build a better society and create better life chances for more people in more places and in more ways.
In return for your hard work our client provide a competitive benefits package including two days off per year for charity or community work and a day's annual leave to enjoy your birthday.
To find out more, please apply and we will contact you to discuss the opportunity.
Additional information:
Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all employees and volunteers to share this commitment. Employment will commence following a basic DS check.
From its Business Services Centre, our client makes sure that important business functions are running smoothly and efficiently so that everyone can remain firmly focused on building a better, stronger society, through providing better services that help people better their lives.
Be a Customer Service Advisor (NDPP)
This role puts you at the forefront of these services - from booking someone's first session with our client, recording relevant and accurate information, to handling calls and texts with the people on our clients programmes.
In brief you will:
- Make outbound calls to book participants in for group sessions with one of our clients health educators who are based in various locations over the country and usually within easy reach of participants' homes.
- Make 80 - 100 outbound calls per day to clients to provide participants a brief overview of the Healthier You programme which contains 13 sessions over a 10 month period with the aim to self-manage their blood sugar levels to prevent them from getting type 2 diabetes.
- To also flex between inbound and outbound calls answering generally queries, completing initial assessments and booking blood tests.
Join our clients ambitious team, who, each year deliver impressive results to help build a better society and create better life chances for more people in more places and in more ways.
In return for your hard work our client provide a competitive benefits package including two days off per year for charity or community work and a day's annual leave to enjoy your birthday.
To find out more, please apply and we will contact you to discuss the opportunity.
Additional information:
Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all employees and volunteers to share this commitment. Employment will commence following a basic DS check.