Customer Service Advisor - First Group

Salary: £16,380 rising to £17,062 after successfully passing 6 months' probation
Location: Runcorn, Preston Brook
Shift/Hours: 37 hours per week. The hours of work are between 6am and 11pm, working 5 days out of 7 on a rotational shift pattern across 5 weeks.

Start date: Start dates throughout September, October and November 2018

As a Customer Service Advisor for First group, you'll be the first port of call customers of Great Western Railway, TransPennine Express and Hull trains. You could be handling calls or emails about anything from lost luggage to delayed trains. It's all about delivering a service that makes our customers feel valued, understood and listened to. So you'll need to be patient, warm and friendly with great listening skills and a certain amount of resilience.

Runcorn is perfectly situated for anyone living in Liverpool, with only a short drive across the Runcorn Bridge taking you directly to our free car park. And while there's a small fee for crossing the bridge, , it's an easy drive and you'll save yourself time, money and the stress of city centre driving and parking.

In return for a great job well done, there are some great benefits and rewards to working here, including:

• 30 days' holiday a year (including 8 bank holidays).
• Free Shuttle Bus
• Free on-site parking
• Cycle to work scheme.
• Onsite Restaurant
• Team incentives and prizes.
• Access to private dental care.
• Our Perks at work offering discounts across hundreds of retailers, restaurants, holidays, gym membership, cinema tickets and much more

If this sounds like the job for you, Apply Now!