Order Logger
- Recruiter
- Anonymous
- Location
- The Vale of Glamorgan (Bro Morgannwg)
- Salary
- Competitive
- Posted
- 03 Sep 2018
- Closes
- 01 Oct 2018
- Sectors
- Manufacturing & Industrial
- Contract Type
- Permanent
- Hours
- Full Time
As part of the Customer Services Department you will be required to ensure that a justifiable balance is maintained between customer requests, production scheduling and capacities.
Responsibilities include:
* To correctly interpret customer requests and schedule deliveries to suit both the customer and production capacity.
* To ensure that a high level of communication is established and maintained with both internal and external customers.
* To achieve a well-balanced and effective production schedule
* To contribute any ideas that could improve your own and team performances
* Ensure 100% accuracy of information at all times
Skills & Knowledge:
* Experience in a Customer Service environment role, and evidence of being an effective communicator with the ability to liaise with colleagues at all levels
* Excellent analytical skills
* Excellent telephone manner
* Dealing with difficult people effectively
Responsibilities include:
* To correctly interpret customer requests and schedule deliveries to suit both the customer and production capacity.
* To ensure that a high level of communication is established and maintained with both internal and external customers.
* To achieve a well-balanced and effective production schedule
* To contribute any ideas that could improve your own and team performances
* Ensure 100% accuracy of information at all times
Skills & Knowledge:
* Experience in a Customer Service environment role, and evidence of being an effective communicator with the ability to liaise with colleagues at all levels
* Excellent analytical skills
* Excellent telephone manner
* Dealing with difficult people effectively