Contact Centre Advisor

Prestatyn, Denbighshire (Sir Ddinbych)
04 Sep 2018
01 Oct 2018
Contract Type

Connect patients to exceptional clinical care

Contact Centre Advisor

What will the role require? 

The right individual will undertake a number of challenging and demanding business processes some of which include, but are not limited to: 

  • To provide rapid response working towards set SLAs
  • To handle booking requests professionally and accurately
  • Handling information requests by various sources
  • Provide a prompt, courteous and empathetic service to all customers

Who are we looking for?

The role will provide the right candidate with an opportunity to become part of evolving and progressive, dynamic team, some of your key skills will include:

  • Flexible and adaptable to the changing business needs and demands
  • Skilled in the delivery of excellent customer service
  • Self-motivated