Trainee Duty Manager / Customer Service Manager

Chester, Cheshire, England
31 Aug 2018
28 Sep 2018
Bluetown Online
Contract Type
Full Time

Job Title: Trainee Duty Manager

Location: Chester

Salary: Competitive base salary + company pension scheme

Job Type: Full Time, Permanent

Do you like being busy? Are you looking for a role that provides variety and the opportunity to progress within a business? If yes, then read on!

As a Duty Manager you'll have strong team building skills and the ability to motivate continuously to increase revenue and profitability in line with targets. You will work closely with the Location Territory Manager actively overseeing all daily activities. You will be helping to build and maintain an ethos of excellence in the Location.

So, if you love to engage with customers and have the drive to grow the Company's market share, then this may be the perfect position for you. You'll focus on achieving outstanding customer service and commercial success through coaching their people and promoting their products.

Key Responsibilities:

  • To provide a service of the highest possible standard to meet and, whenever possible exceed the expectations of their customers, including: Welcoming customers, ascertaining their rental needs and satisfying those needs by full adherence to the rental procedures
  • Responding promptly to all enquiries and seeking opportunities to sell the service to all potential customers
  • Organising and planning vehicle rental hires and logistical movements
  • Administrative duties in relation to vehicle reporting, cash & banking etc.

Key Requirements:

Successful candidates should demonstrate a positive and professional manner, a "can do" attitude and an ability to work to tight timescales.

Experience in the vehicle rental sector would be advantageous but not essential as full training will be provided. As there may be a requirement for some driving in this role, a full clean driving license is essential to meet insurance requirements.

This is a full time [40-hour] position.

Ongoing training is offered, along with benefits including pension, life insurance, generous discounted vehicle rental, company uniform, childcare voucher scheme and opportunities for career progression. If you feel this is the job for you then please apply today.

Please click the APPLY button to send your CV with a Cover Letter for this role.

Candidates with the experience or relevant job titles of; Assistant General Manager, Team Leader, Customer Service Team Supervisor, Front of House Manager, Deputy Operations Manager, Operations Assistant Manager, Operations Supervisor, Deputy General Manager, Deputy Centre Manager will also be considered for this role.