Internal Sales Support (Customer Service, Administration) BLUS70351
Our client has been supporting industry for over 30 years. Not only are they one of the UK’s leading independent providers of industrial power tools, accessories and consumables, they’re adding value to their customers’ businesses, every day.
Their clients represent a diverse range of industries including aerospace, automotive, public sector, utilities, manufacturing, foundries, defence and rail. Their nationwide operation not only supplies and repairs equipment, they offer service plans and deliver vital health & safety training: adding value for their customers’ businesses.
They are now looking for someone to join their organisation in the role of Internal Sales Support based out of their Normanton Branch and reporting to the Operations Manager as part of an expanding team.
The role is a customer service role and includes managing the sales e-mail inbox, processing sales orders (online, by e-mail, over the phone) and raising quotations. Other duties are: chasing quotes, creating parts and products on the system, updating and processing Purchase Order confirmations and being responsible for purchase order generation, placing on line orders making sure customers are updated with any changes.
Our clients customer service team also help grow the business with house account sales calls and website management. Along with producing weekly update reports for key accounts, you will answer any queries received and maintain customer relations.
With experience in a similar role and able to work to set deadlines, you will have excellent Excel skills (Spreadsheets - V-look ups and pivot tables), be proactive and flexible to the needs of the business and courteous and professional. Efficient and adaptable with good all-round administrative abilities and communication, you will be confident, thorough and collaborative and have excellent customer service and organisational skills.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.