Client Relations Advisor – Technical Team
3 days left
- Full Time
Launched in 2007 by the Daily Mail and General Trust and acquired by Manheim in 2012, Motors.co.uk is part of Cox Automotive, the world’s largest automotive services company and lists over 350,000 used cars for sale from nearly 6,000 of the UK’s leading automotive retailers.
About the Role
Here at Motors.co.uk, we are looking for a Client Relations Advisor to join our Technical Team to provide an excellent customer experience by maintaining a high level of service at all times and input and maintain customer records with accurate, high quality information in order to enable effective forward planning.
Maximising the success of all sales and marketing initiatives and maintain an up-to-date knowledge of customer activity, ensuring all client conversations and transactions are clearly documented in Salesforce, chasing all new set ups to ensure stock arrives with motors.co.uk quickly, liaising with internal and external stakeholders to ensure this is always dealt with in a professional manner and recognising sales opportunities to pass to wider team.
You will also build and maintain customer websites and offer front line support via email or phone, contact dealers whose stock is out of date and assist with ongoing customer detail clean up and maintenance.
We’re looking for an individual who has experience with sales in terms of spotting opportunities and passing those leads over to Account Managers, excellent verbal and written communication skills and experience in Microsoft Office and a positive can do attitude. Experience of Salesforce would be an advantage however this isn’t essential.
You will also be required to attend weekly team meetings and sales meetings and you will attend and participate in monthly 1-2-1’s.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.
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