Community Engagement and Triage Worker
The Moneywise Plus Project is jointly funded by the Big Lottery Fund and the European Social Fund until December 2019. Reaching People, a consortium of VCS organisations, has been awarded funding for this project and is the lead organisation. The project involves a number of leading organisations, working with participants who are unemployed or economically inactive. The Bridge is one of 9 delivery partners and has responsibility for the Community Engagement and Triage function of the project.
The aim of the project is to improve the on-going digital and financial competence of participants. The post holder will be part of a Moneywise Plus team and have day to day contact with their Line Manager.
We are looking for experienced, organised and dynamic individuals who can provide a professional and welcoming engagement and triage service. The role will involve assessing participant’s presenting needs in relation to financial and digital inclusion. You will have experience of working with those who are unemployed and economically inactive, possess exceptional people skills, be a strong communicator and someone who has a passion for helping vulnerable people.
The post holder will be self-motivated, organised and be confident working autonomously as well as having good team working skills. They will undertake the engagement and assessment function of Moneywise Plus; working across Leicester City and Leicestershire, liaising with key stakeholders and community groups to engage hard to reach groups who are furthest away from the labour market.
Providing community engagement activities in key target communities (focusing on the lowest 20% Indices of Multiple Deprivation), the post holder will build strong outreach, referral and signposting networks and identify and register potential participants.
Supporting Moneywise Plus Advisors, the post holder will be required to triage potential Moneywise Plus participants, identifying barriers to engagement, specialist support needs and signpost to other appropriate services which will help to meet the participant’s needs.