Service Delivery Manager

Crewe, Cheshire, England
28 Aug 2018
25 Sep 2018
Bluetown Online
Contract Type
Full Time

Job Title: Service Delivery Manager

Location: Crewe, Cheshire

Salary: Competitive + Excellent Benefits

Job Type: Full Time, Permanent

Do you want to work for a high growth marketing technology company in a fast paced, flexible and social culture?

Are you looking for a challenge in a company where you can really make a difference?

The Company are growing, they have been recognised as 2 star 'outstanding' in the Times Best Companies and through internal promotion and expansion they need a talented individual to work in their Service Introduction team in Crewe.

Why work The Company's Service Introduction Team team?

  • They are responsible for all the releases across the business.
  • They have great cross-departmental engagement.
  • They're a fun and happy team and place a huge emphasis on personal growth and development.

Role Responsibilities:

  • Managing releases before production stage.
  • Carrying out production releases.
  • Ensuring that the Development Environment and the Production Environment are compatible.
  • Automating releases.
  • Identifying Vendor/Supplier/Partner contacts
  • Engaging with the Information Security Manager to facilitate BC/DR testing.
  • Quality Assurance.
  • Dealing with disaster recovery plans.
  • Identifying new documents or changes to existing documents when a new feature is released.
  • Assisting with the in definition of KPIs and SLAs for new components.
  • Involvement with Sprint planning.

What you'll need:

  • Technical aptitude.
  • Experience of dealing with and manage competing priorities.
  • Experience of working to strict deadlines.
  • Practical thinker that can use their initiative to find creative solutions to problems.

What we'll give you in return:

  • A competitive salary.
  • Excellent benefits including BUPA after probation, 25 days holiday, your birthday off and a great pension scheme.
  • The opportunity to work with and learn from some experienced and talented IT professionals.

If you want to be part of their continued success, please 'click' apply

Candidates with the experience or relevant job titles of: Service Delivery Manager, Service Introduction Manager, Service Provision Manager, Senior Service delivery Executive, Service Delivery Executive, Service Provision Executive, Senior Service Delivery Administrator, Senior Service Provision Administrator will also be considered for this role.

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