Brook Street

Claims Handler

Brook Street
Newcastle upon Tyne, Tyne and Wear, England
Up to £18000 per annum + Free onsite parking, canteen, oniste gym
22 Aug 2018
19 Sep 2018
Contract Type
Full Time

Immediate Start

Full time 6 month Fixed Term role with a view to go permanent based in Wallsend.

Usual working hours will be 9am-5pm but you need to have a degree of flexibility from 8am-7pm Monday to Saturday depending on business needs.

Salary £18000 per annum
Free onsite parking

The role:

You would be responsible for positively handling customer claims and query`s regarding insurance and warranty products. Working in a heavily audited environment, every claim must be well documented and dealt with in accordance to regulations.
You will have excellent customer service skills ensuring that the best service is delivered to all customers. Working in a fast paced environment as part of a small team you will be dealing with incoming calls, often being the first point of contact and processing claims.

The candidate

This role would ideally suit someone who has a natural ability to build rapport and establish relationships with customers.

" Experience in insurance and dealing with the complaints process.
" Competent with Excel, with good numeracy and literacy.
" Good attention to detail.
" Excellent customer service and data entry skills
" Ability to work as a team to achieve targets.

If you are possess the relevant skills and experience please send your CV .