Brook Street

Customer Service Administrator

Brook Street
Cardiff, Wales
Up to £21000 per annum + Free Parking + Bonus + Pension
20 Aug 2018
17 Sep 2018
Josh Thomas
Contract Type
Full Time

Would you like to work for a company that's been trading for over 35 years and has a great location in Cardiff, just outside the city centre. Great for commuters, with the possibility of earning bonus for great attendance and Christmas bonus if the company performs well!

We're working with a company who are leaders in their field. They specialise in technology that improves people's health. Their products are interesting and specialist.

We're looking for somebody who has excellent Customer Service experience who is used to working as part of a team. We're looking for somebody with great Microsoft Office skills, including Word & Excel. As part of this role, the successful candidate will be responsible for delivering excellent customer service via the telephone and providing administrative support. The calls can be challenging but are not complaints based. However, the subject can be sensitive and the callers do require a high level of care. The ability to remain calm, professional and exercise great listening skills are essential for this role.

The ideal candidate will be confident, resilient and have a good knowledge of how to treat customers. We're looking for somebody who can work with challenges and deliver the very best service to callers, despite problems they may be having.

To be shortlisted for this role, the successful candidate must have:-
- Excellent Customer Service
- MS Word & Excel Skills
- Used to dealing with challenging situations
- Stable work history

The basic salary is £21,000 + Attendance Bonus + Christmas Bonus + Free Parking + Pension

To apply for this role, please contact Josh Thomas in our Cardiff office on (029) 2023 6669