Telephone sales/ Customer service

This is a wonderful opportunity to work for my client who have recently moved to new premises due to their business expansion, this role comes with career progression.

As Telephone Sales/ Customer Service person, you will have excellent communication skills and will be interested in working for an organisation who invest in their employees and in their business. They have the latest technology and continually win customer service awards for their level of service across the UK and Europe.

The Role and Ideal candidate

Taking incoming calls from clients wanting to place orders

Being proactive in up-selling and cross selling

Providing excellent levels of customer service and advice to clients

Looking after and managing some accounts which are not looked after by the external sales team and growing that business

Proactive in researching and calling new potential clients, to gain new business

Liaising with the external sales team and providing support

Taking a keen interest in keeping up to date with new products and services

Tenacious with a positive approach

Team player, who has the ability to work independently but also take direction

Excellent verbal and written communication skills

Proficient in Microsoft applications

This role will suit someone who is driven to succeed is enthusiastic and energetic.

Annual basic salary circa 16-18k plus the opportunity to earn uncapped commission and room for progression to field sales.