Customer Service Administrator: Pharmaceuticals Service & Sales

Customer Service Administrator: Pharmaceuticals Service & Sales

A world renowned pharmaceutical organisation based in Birmingham is seeking a Customer Service Administrator who ideally has experience in a pharmaceutical/medical/bioscience environment working in customer service.

Requirements for the role are as follows;

Min. 3 to 4 years of experience in a customer service environment (medical/pharmaceutical experience is ideal)
Maturity and patience to deal with Customers requiring immediate solutions is essential
An excellent telephone manner and ability to deal with customer orders and queries in a helpful, efficient and friendly manner.
Demonstrated excellence in written and oral communication.
Must possess strong interpersonal, analytical and organizational skills.
Experience in setting up and implementing new processes is beneficial
Experience in working in a technical environment is beneficial