Benefits Assessor

Benefits Assessor

Salary: £18,870 - £20,541

This is a Temporary Full Time position

We are looking to appoint a highly motivated Benefit Assessor to work in our Customer Services team delivering all aspects of our Housing Benefit and Council Tax Support Service. Contributing effectively as part of a small team, the post holder will be performance driven in processing Housing Benefit and Council Tax Support claims promptly and accurately and delivering an excellent service to customers.

The successful candidate will have at least six months recent experience of:

• Dealing with members of the public in a similar role;
• Organising and prioritising competing workloads to meet set targets.
• Using benefit software to process claims for housing benefit and council tax support; and
• Using an electronic document management system to assess claims for housing benefit and council tax support.

The successful candidate will be:

• Able to communicate effectively across all levels;
• Customer focussed;
• A team player while able to work on own initiative;
• Well organised, enthusiastic and self reliant; and
• Committed to delivering a high quality service for our customers.

What this role has to offer:

• An exciting, challenging and rewarding role with flexible working opportunities;
• Committed support to your personal development through one to one meetings, annual appraisals and training;
• Free onsite parking

Requests for flexible working, including Job share / part-time will be considered for these posts. Please specify on your application form.

Curriculum Vitae (CV) will not be accepted. This role is subject to a Disclosure Scotland check

Closing date: Monday, 3 September 2018

Interview date: Thursday, 13 September 2018