Claims Technician (Agricultural and Rural Network)

Claims Technician (Agricultural and Rural Network)

£Competitive plus benefits

Birmingham

Permanent, Full Time

Cunningham Lindsey in Birmingham are currently hiring a Claims Technician

About Cunningham Lindsey:

Cunningham Lindsey t/a Sedgwick specialises in the provision of claims management and loss adjusting services.

We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem solving and an interesting working environment.

This is an excellent opportunity for a Claims Technician to really make a difference and provide superb customer service to the portfolio of clients within our Loss Adjusting Services Agricultural & Rural Network.

Claims Technician – Job description:

• You will work alongside the ARN Adjusters and assist in the progression of losses up to £100,000 in value
• As well as assisting with new instructions, you will have the ability and background knowledge to make the right decisions on each claim regarding settlement, policy cover and repudiation
• You will be responsible for essential administrative tasks and provide support to the Adjuster on a daily basis
• You will get healthcare, pension and numerous other benefits

Claims Technician – Essential skills:

• You will be able to put yourself in our customer’s shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits whilst providing excellent customer service
• Customer focus with a track record of delivering outstanding levels of service
• Experience of dealing with domestic & commercial property claims, up to the stated value
• Superb communications skills - listening and acting upon information given
• The ability to work on your own initiative and take ownership of assigned tasks
• Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim
• Understanding and empathy when required
• Be able to prioritise your workload on a daily basis
• Excellent keyboard skills
• Excellent IT skills
• Ideally cert CII or working toward

Cunningham Lindsey is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.