Apprenticeship - Leading to Degree - Customer Relations & Marketing

Recruitment Genius
11500.00 - 11500.00 GBP Annual
11 Aug 2018
27 Aug 2018
Contract Type
Full Time
Want to get a degree but don't want the debt?
Want to start your career in marketing and start earning?
Why not do both with this progressive and forward thinking organisation?

The Role
As the leading law firm in Teesside, Durham and North Yorkshire they pride themselves on delivering first class legal support. The purpose of this Degree Apprenticeship is to engage with clients to ensure they receive excellent client care. Duties will include:

- Coordinate and oversee all new enquiries via phone, social media, website and online chat. Ensuring enquires are dealt with efficiently and professionally.
- Monitor corporate social media channels and ensure all enquires and comments are responded to appropriately and promptly.
- Engage with clients throughout the client journey.
- Coordinate all client service reviews including Trustpilot.

The Requirements
- They are looking for applicants with the academic ability and potential to flourish in both the work place and at the University.
- You will need self-discipline, motivation and commitment, and the desire to deliver excellent client care.
- You will need to have excellent communication skills and the ability to engage with a wide range of stakeholders.
- You will need to be computer literate and have a good understanding social media platforms.

The Salary and Benefits
- Starting salary of GBP11,500 per annum plus ALL university fees paid.
- Gain a BA (Hons) Management Practice from Teesside University without the need of a student loan.
- 20 days holiday per annum, increases through length of service.
- Pension scheme.
- As a student of Teesside University, you will have FULL access to the Students Union, student clubs and activities, library, study and all sports facilities.
- Opportunities for career progression within the firm following completion of your degree.

Working hours
37.5 hours per week* Including half a day per week day release for study during term time.

The role is based at their head office in Middlesbrough but you may be required to work at other locations when required.

*may include some shift and weekend work.

Due to the expected popularity of this exceptional opportunity, please apply as soon as possible to avoid disappointment.