Customer Service – Account Manager (Sales, Account Management) BLUC69239

Featherstone, Pontefract
£24,000 - £26,000 per annum
10 Aug 2018
07 Sep 2018
Contract Type
Full Time

Customer Service – Account Manager (Sales, Account Management) BLUC69239


£24,000 - £26,000 per annum

Our client has a presence in 3 continents, 14 countries with over 70 strategically located manufacturing sites. Over 30 facilities, in Asia, Europe and North America, are focused upon consumer branded packaging.

They design, create and manufacture impactful, innovative packaging solutions for some of the world’s most prestigious brands in the premium spirits, fine confectionery, prestige food, tobacco and personal care markets. They offer an unrivalled range of printed products and their service also extends to award winning creative design, fulfilment and artwork management.

They are looking for an Account Manager to provide excellent customer service to Consumer Branded Label customers and provide cover of all sales-related issues as part of the Sales Account Management team.

In the role you will maintain excellent working relationships with your customers and build relationships with a range of contacts, maintaining good communication of customer expectations. Formulating and implementing effective account strategies and using the company MIS system to create and manage all customer estimates and works orders, you will prepare reports detailing sales vs budget analysis, profitability, quality and delivery performance and any relevant activity, i.e. visits, business lost/gained etc for individual accounts.

With previous Customer Service experience within an Account Management environment, you will demonstrate technical competence and problem solving skills. Aware of Sales strategy development and able to escalate issue in a professional manner, you will have experience of Continuous Improvement. A good communicator and a drive to succeed in everything you do, you will work well as part of a team and on your own initiative. 

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.