International Sales Support Executive

Hartley Botanic Ltd
Manchester, Greater Manchester
circa £25,000 Per Annum Plus Benefits
10 Aug 2018
07 Sep 2018
Contract Type
Full Time

International Sales Support Executive 
Greenfield, near Oldham, Manchester 

Are you an enthusiastic senior sales or customer service professional with a fantastic telephone manner? Want to progress your career as an International Sales Support Executive with a highly-successful business? If so, read on. 

About Us 

Here at Hartley Botanic, we offer beautiful, elegant and practical Greenhouses and Glasshouses with a worldwide reputation for perfect design, enduring strength, unparalleled quality and everlasting performance. 

Providing beautiful ranges of Greenhouses and Glasshouses for the everyday gardener, to the largest bespoke designs across our Victorian, Modern and Heritage ranges, Hartley Botanic works hard to cater to the needs of every individual customer and gardener and every individual garden. 

Each one of our products is individually designed to the specification of the customer, whether for professional or private need. We pride ourselves on the quality of our workmanship and work closely with our customers to ensure they get exactly what they need. 

As our company continues to grow, we are now looking for an International Sales Support Executive to join us, working full time 12:00 – 20:00, Monday – Friday. 

The Benefits 

- Salary of circa £25,000 (up to £30,000 for exceptional candidates) 
- Develop a rewarding career with an established British brand 
- Build on your existing expertise as part of a hard-working team 
- Collaborative and fresh-thinking environment 
- 25 days’ holiday plus Bank Holidays 

This is a brilliant opportunity take on an exciting role where no two days are the same with a long-established company that’s synonymous with quality, innovation and service excellence. 

We will support you to build on your existing abilities and realise your full potential within a fast-paced and engaging environment. 

The Role 

As the International Sales Support Executive, you will provide a high-quality service to our USA business unit. 

This role will report to our UK Sales Manager and USA COO. 

You will: 

- Build strong relationships with our USA team 
- Help the USA team with queries 
- Provide quotations, order pricing and product information 
- Confirm orders and manage any changes 
- Ensure that any issues are swiftly resolved 
- Occasionally respond to queries outside your standard working hours 

About You 

To join us as an International Sales Support Executive, you’ll need: 

- Experience in a similar senior customer service or sales role 
- The ability to communicate complex product and technical issues 
- Great problem-solving and organisational skills 
- To be self-motivated and flexible 
- Excellent written and verbal communication skills 

We’re eager to hear from you if you’ve worked as a Sales Support Executive, Senior Customer Service Advisor, Client Services Advisor, Account Executive, Junior Sales Executive or Customer Support Executive. 

Those with experience as a Customer Account Executive, Sales Support Co-ordinator, Customer Care Advisor, Customer Services Executive or Customer Services Rep are also invited to apply.