Customer Support Advisor

£20k - 24k per year
09 Aug 2018
06 Sep 2018
Helen Donohue
Contract Type
Full Time

Customer Support Advisor

An exciting opportunity for a driven and motivated Customer Support Advisor to join a small, growing team based in Oxford has arisen. You will be providing first line support and advice to customers whilst providing a high-quality service at all times.

Customer Support Advisor Responsibilities

Some of your main duties will include:

  • Acting as the first point of contact for all customer enquiries
  • Building strong relationships with customers
  • Advising and processing payments
  • Maintaining an accurate customer database

Customer Support Advisor Experience

As you will be handling a large amount of data whilst talking with clients and customers it is vital that you are well organised and able to prioritise your work load effectively. You will be a proactive and driven individual who wants to progress and make this role your own. Experience in a customer facing position is key, as is being a proficient MS Office user who is confident using Excel and Outlook. You will need to be confident on the telephone and solutions focused.

Customer Support Advisor Rewards

Alongside a competitive salary and 25 days holiday, you will benefit from:

  • Company pension scheme
  • Opportunities to grow within the business
  • Complementary refreshments
  • Monthly staff lunch


Our client is based in Oxford, OX2, there is onsite parking available and you will be working in modern bright offices.

The Company

This is a friendly and collaborative risk management organisation who value providing a high-quality service to their clients.

Allen Associates is a leading recruitment company with offices in Oxfordshire and West London, recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and like/follow us on Facebook, Twitter, LinkedIn and Google+.