Shift Manager

Have you got what it takes to join America's favourite diner as they launch their first location in Scotland? If so, they would love to hear from you.

This is where guests have come for over 60 years now to sit back, relax and enjoy delicious, hearty meals, every day of the year. From breakfast anytime to satisfying lunches and dinners, if you're in the mood for it, chances are they are serving it.

What your role will be:
Reporting to the General Manager, Shift managers are responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience, and upholding service and quality standards.

You will be required to work day and night shifts, weekends, and holidays as the schedules are rotated.

Additional responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs.

Shift Managers must have a strong commitment to guest satisfaction and exhibit the brands Guiding Principles when interacting with others.

Experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred.

Candidates for Shift Manager positions must be available to complete full training from 1st October to 29th October in Parc Towe, Swansea where you will be immersed in our brand and trained on all positions within the business.

Working with America's favourite diner brand as we begin our launch in Scotland means potential future opportunities exist as we expand. A fantastic training schedule and competitive salary ensure that this position will take your management career to new and exciting places.