Who will I be working for?
We are Coastline Housing, an independent, not-for-profit housing association owning and managing over 4,300 homes. Built on strong values of putting our customers first, transparency, striving to be the best and valuing our staff, we are dedicated to providing great homes, delivering great services and employing great people.
We are Investors in People Gold accredited, a Top 100 Best Not-for-Profit organisation to work for, and we’ve been voted number 25 in the top 50 Landlords list.
We’re now looking for a Lettings Administrator to join our team in Redruth.
Are there any benefits?
- Salary of £16,287 - £19,161 per annum
- Annual bonus
- Healthcare cash back scheme
- High street discount scheme
- Cycle to work scheme
- Childcare vouchers
- Plenty of room for development and progression
This is a superb chance for a customer focused individual with great admin skills to take on a new challenge with a growing, highly relevant housing association.
We’ve got a strong set of values that mean we put our customers first, act in an open, honest and accountable manner, strive to be the best and value each other. If these resonate with you, then you might be perfect for our organisation.
So, if you are ready for a new position and are eager to put your hard-won skills to the test, this is the role you’ve been waiting for.
What will I be doing?
As a Lettings Administrator, you will support our letting service and aim to maximise revenue for our company.
Supporting the Lettings Team regarding new developments and relets, you will co-ordinate all the elements of tenancies from appointments and pre-tenancy interviews through to existing customer support.
Additionally, you will:
- Take minutes at Lettings Team meetings
- Track pending void and new let properties
- Collate and prepare reports for council purposes
- Help to develop services to meet changing customer needs
- Support and produce legal documentation for new customer sign-ups
What do I need?
To be considered as a Lettings Administrator, you will need:
- Previous administrative experience
- Excellent customer service experience
- Excellent IT and communication skills
- A full driving licence and access to a vehicle
This is the ideal role for someone who has held the role of Customer Service Administrator, Customer Service Co-ordinator, Receptionist, Secretary, Customer Care Administrator, or Customer Support Administrator.
Webrecruit and Coastline Housing are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you could be our next Lettings Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.