Neighbourhood Officer / Tenancy Sustainment / Tenancy Support / Housing Management / ASB
Neighbourhood Officer / Tenancy Sustainment / Tenancy Support / Housing Management / ASB / Property Management / Neighbourhood Support / Tenancy Management
£28,000 per annum
37 hours per week
Rooftop Housing Group is one of the top 50 Best Not-for-Profit companies to work for in the UK. We’re changing the way we provide housing for those in need, and we’re changing the way we work together.
We have a fantastic opportunity for a Neighbourhood Officer to join our team based in Evesham. As the face of Rooftop in the communities, you will provide a full frontline housing service, including a comprehensive and tenancy management service for a defined neighbourhood, working with customers and stakeholders to develop thriving, resilient communities.
You will deliver an excellent, consistent and pro-active service to the neighbourhood including income recovery, tenancy management, anti-social behaviour, empty property management and letting new homes and customer viewings.
Additionally, you will engage with our customers to design services that work for them to improve the environment and their quality of life, work with colleagues and other agencies to ensure our vulnerable customers receive the support they need to sustain their tenancies and work with the Development team and Neighbourhood Manager to develop local lettings plans to create vibrant and successful new communities.
Ideally, you will have previous experience of working in the same or similar role and hold a professional housing qualification Level 3 or equivalent or evidence of working towards this. You must have knowledge of current housing legislation and welfare benefits with the ability to grasp new areas of responsibility quickly. It is essential you have a full and current driving licence and use of own vehicle for business purposes.
Closing date: 11.00am on Monday 20 August 2018.