Are you a bi-lingual graduate with experience of working within a call centre or similar customer focused environment?
A new and exciting opportunity has become available to join an international organisation who work closely with several government bodies within the higher education sector. Our client is looking for a motivated and enthusiastic graduate to join their proactive team in their centrally located Cheltenham office. Leading the way in educational advice, this company offers a great step for progressing a career. You will be utilising your experience as a graduate along with your experience in dealing with incoming phone queries and assisting as best as possible.
You will be confident working in a varied and fast paced environment and thrive on assisting customers with their queries and solving problems. Dealing with calls and emails from customers and organisations worldwide, you will offer advice and answer queries, providing solutions and assistance where possible. You will log enquiries onto the in-house database and ensure that all queries are dealt with within the expected time frames. Your role will also involve general administrative duties as required from your colleagues and wider team. There will also be the opportunity to represent the company at occasional external events across the UK.
If you are looking for a fast paced role within a company that promote a strong team spirit, encourage progression and provide ongoing training then this is for you!
To apply for this Information Officer job, please contact Will at Brook Street on 01242 233707 or email your CV