Brook Street

First and Second Line IT Support

Brook Street
St. Albans, Hertfordshire, England
Up to £12 per hour
07 Aug 2018
04 Sep 2018
IT, IT Support
Contract Type
Full Time

We are currently recruiting for a company based in St Albans for First and Second line IT support.

You will be the go to person for help and support on an in house system and providing remote support for any PC queries.

The successful candidate will have a background in 1st or 2nd line support, and have a strong understanding of Microsoft packages and other Windows related software.

You will be providing both 1st line and 2nd line support to customers via telephone. Communication will be via the phone or over email so strong written and spoken English is essential.

Your day to day duties could include:
" Setting up new accounts
" Changing password requests
" Helping with maintenance issues
" Issues with access to the internet and emails
" Explaining how to find applications

We are looking for candidates with proven experience of providing IT support. This role will be paying £12 per hour.

Please apply online today, all applications will be reviewed and successful candidates for the next stage will be contacted.

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