Sales & Marketing Administrator
An exciting role for a Sales and Marketing administration Wolverhampton!
We are looking for a person with strong customer service skills to speak with customers.
This is an open plan office based administration role. You will be dealing with all customer enquires for the company and be the first point of contact. You will also be working on marketing and sales for the company, so confidence on the telephone and advertising/marketing elements is a must.
We are looking for someone with strong communication skills, who is customer focused with an excellent telephone manner and the ability to work under pressure and to tight deadlines.
The ideal candidate will be confident with the use of outlook, word, excel, bespoke software packages, customer/supplier extranet systems, drop box, Google documents etc.
The role requires someone with customer Service experience in dealing with issues/complaints/damages/faults/returns etc. appropriately (primary role).
Ensuring customers have a positive experience is of paramount importance.
Other duties will be inputting and processing sales orders using our software package including arranging deliveries to our customers or end users. Looking after key customer accounts, making telesales calls and follow up calls to build relationships with current and potential customers and to promote the company brand.
Ideally the candidate will have experience in creative marketing using mailchimp, photoshop and similar packages (not essential but advantageous).
You must be able to follow processes, work efficiently and have a clear understanding of individual and collective responsibilities
Training will be provided on using the bespoke system and office processes.
Please call Kim at Brookstreet on 01902 429995 for more details or apply directly to this job advert.