Sales Team Leader

Recruiter
ThatRecruit.com
Location
Essex
Salary
Negotiable
Posted
04 Aug 2018
Closes
31 Aug 2018
Contract Type
Permanent
Hours
Full Time
This is an exciting opportunity to join a USA Travel Specialist managing a fantastic sales team!

You will manage, lead and coach with passion, encouraging real commitment to customers and ensuring the sales team produce quality calls and written communication. You will use your strong leadership and motivational skills to inspire an extraordinary service. One that surpasses expectations and reaches our business goals with outstanding results.

You will be responsible for managing the day to day running of a team of sales advisors within a contact centre environment and performance manage them to maximise profits for the business. You will also work alongside other Team Leaders to drive sales through being creative, supporting one another to encourage employee engagement across the sales department which leads to a high performance culture and much much more!

Key Responsibilities:

- To drive sales and to proactively increase sales
- To report to the Sales Manager on a daily basis all sales related activity
- Call monitoring and email quote monitoring
- To manage the performance of your team effectively, inc performance, 1-2-1's, appraisals, coaching and objective setting
- Working as a team to manage the floor
- Being creative to help drive sales, encourage employee engagement leading to a high performance culture

Key Requirements:

- Solid experience in a leadership/supervisory role
- A strong travel background would be very useful, especially in a call centre environment
- The resilience and composure to remain positive under pressure and continually evolving circumstances
- Strong consultative coaching skills and the strength of personality to motivate and inspire your team
- Good time management and the organisation to effectively prioritise your teams workloads
- Excellent written and spoken communication skills
- Results focused and committed to the values surrounding outstanding service delivery through effective people management
- Ability to multi-task, and work on own initiative making informed decisions within area of responsibility
- Minimum 2 years' experience in managing a team
- Minimum 3 years' experience in a sales and target driven environment
- Ability to manage a high workload, prioritising tasks and delivering to timescales
- Experience managing remote workers is desirable but not essential

Salary is negotiable depending on experience and a full job description will be sent upon application.

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