£21,544 - £22,677
An exciting opportunity has arisen for an experienced Coordinator to join an award winning and innovative Housing Association and to be part of our new in-house repairs team.
Newydd Housing Association is a charitable housing association, that offers nearly 3,000 affordable homes for rent and sale to people where need is at its greatest in Mid and South Wales. Our vision is to provide affordable homes and support sustainable communities with excellent services to tenants and customers. As an integral part of this vision, we are now expanding our successful in-house repairs team to enable us to further improve customer satisfaction and efficiency.
As Repairs Coordinator you will be responsible for organising and coordinating the day to day delivery of the teams repairs and maintenance services. You will schedule appointments for repairs to our tenants’ homes, and ensure work is completed efficiently and with a high level of customer satisfaction by closely liaising with our Trade Operatives, subcontractors and suppliers.
Previous experience of working in an admin support function and of dealing with a high volume of customer queries over the phone is essential for the role as are exceptional prioritising and people skills with a keen eye for detail. The Repairs Coordinator is a busy role and you must be able to multitask and work off your own initiative, in sometimes pressurised situations. Continually improving is at the heart of what we do so high standards of work and the ability to be flexible and innovative is also important to us.
So, if you have great organisational and communication skills and you are passionate about social housing and making a difference then why not apply?
Closing date for applications is: midnight Monday 27 August 2018
Interview Dates: Wednesday 5 September 2018