Deputy Retail Manager - Established Local Charity

Exeter, Devon
£8.86 per hour
02 Aug 2018
30 Aug 2018
Contract Type
Full Time

Deputy Retail Manager - Established Local Charity  
Exeter, Devon 

Are you a customer service professional with great leadership skills? Want to learn, grow and develop your career with a charity that changes lives in Devon every day? If so, we would love to hear from you.  

About Us:    

We are Hospiscare, a highly respected adult hospice charity operating in Exeter, Mid and East Devon. We believe that everyone approaching the end of their life should receive the best possible care and be able to die well in their preferred place of care. We are also a Disability Confident Committed employer.   

To support our work, we have 20 charity shops throughout the county that raise vital funds and provide important links to the communities we work in.  

Now, we’re looking for two Deputy Retail Managers to join our team and support the success of our shops in Exeter.  

The Benefits:  

- Salary of £8.86 per hour 
- Opportunities to train and develop  
- Pension (with a contribution of up to 8%) 
- Childcare vouchers    
- Cycle to work scheme    
- Employee assistance programme
- Collaborative and welcoming work environment    
- Family friendly policies to support a healthy home/work life balance    
- 25 days’ holiday plus Bank holidays (increasing to a maximum of 28 days with service)    

This is a fantastic opportunity to take on a varied and engaging role where your efforts will help raise funds that support local people when they need it the most.  

As a member of our retail team, you’ll receive a comprehensive induction, including training, a buddy system and visits to other shops, to ensure you have the knowledge you need to succeed.  

You will have the chance to make a real difference within your shop, develop a dedicated team and enable us to help those with terminal illnesses make every day count.  

The Role: 

As the Deputy Retail Manager, you’ll help to ensure the smooth running of our shop in Exeter.  

Supporting the Shop Manager, you will:  

- Ensure that customers receive a first-class service  
- Motivate and encourage your team  
- Identify ways to promote our shop and maximise sales  
- Recruit new volunteers  
- Identify opportunities to maximise Gift Aid revenue  
- Review the shop’s financial performance  

About You:

To join us as a Deputy Retail Manager, you will need:  

- Customer service experience  
- Experience of leading a team in a supervisory or team leadership role  
- Good commercial knowledge of the high street and a keen interest in the latest retail trends  
- Great communication skills  

It would be great if you had an interest in, or some knowledge of, vintage or retro clothing, furniture and accessories, but this isn’t essential. Experience of visual merchandising and display techniques would also be an advantage.  

Other organisations may call this role Deputy Manager, Assistant Shop Manager, Retail Supervisor, Retail Team Leader, Customer Service Supervisor, Assistant Store Manager or Deputy Store Manager.  

This is a full time role, working 37.5 hours per week, including weekend and Bank Holiday work.  

Webrecruit and Hospiscare are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re looking to do something great with your career as a Deputy Retail Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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