Business Analyst - IT
Title: Business Analyst
Reports to: Director
Location: London Gatwick
Position: Full time
Essential Duties and responsibilities:
" Maintain close communication with internal colleagues to understand the underlying needs of departments and the organisation as a whole;
" Work with external stakeholders to understand and investigate feedback into the service/function/product provided;
" Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes;
" Consider the opportunities and potential risks attached to proposed solutions;
" Identify and document the processes and information technology required to deliver the solutions in a format that can be shared with all stakeholders;
" Maintain adequate communication across the departments in order to ensure all are aware of the benefits of the proposed solutions and help to address any uncertainty and concern;
" Provide support to the staff and teams in implementing the recommended changes;
" Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
" Ensure that the requirements map to the real business need, are approved by all relevant stakeholders, and meet essential quality standards.
" Any other duties as directed by the xxx as appropriate to level of experience
Person Specification & Skills:
This Business Analyst role will act as a communication bridge between IT and the business stakeholders and so the ideal candidate will have excellent verbal and written communication skills, be tactful diplomats, problem solvers, thinkers and analysers with the ability to engage with stakeholders to understand and respond to their needs in a rapidly changing business environment.
Whilst an IT background is not an essential requirement for this role it would certainly be very helpful to have a good level of understanding of how IT systems work however having a detailed knowledge of the business domain would be equally useful.
" A strong interest in business and business development;
" A passion for creating solutions with a positive attitude to change
" Excellent communication skills, with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties;
" The ability to motivate others and lead change;
" The ability to work under pressure on multiple projects within your project timeframes;
" Excellent analytical skills and an informed, evidence-based approach;
" A good understanding of information technology.
" Ability to work to agreed deadlines following a project based approach
" Excellent knowledge of using and developing in Microsoft Applications, primarily Excel & Access.
" Excellent knowledge of relational databases including Oracle.
" Developing complex queries with multiple table joins, grouping and aggregations.
" Must be able to work proactively on own or as part of a team.
" Relevant commercial experience.
" Data warehousing concepts
" Experience developing reports using appropriate software
" Experience/knowledge of Quantum Control inventory management system
" Graduate qualification ideally in an IT related subject