Brook Street

Court Usher

Brook Street
Leeds, West Yorkshire, England
£7.83 - £7.92 per hour
01 Aug 2018
29 Aug 2018
Leeds CL
Public Sector
Contract Type
Full Time

We are looking for an organised and professional individual to provide ushering duties at Leeds Combined Court. This is a unique and interesting role, carrying out effective and efficient administration and customer care support to the courts. Rate of pay: £7 per hour.

The role would involve:

Active duties such as ensuring courtroom layout is appropriate for the type of court

- Ensuring adequate supply of court forms and stationary, keeping public notice boards and advice leaflets up to date

- Checking and updating court paperwork in preparation for court, completing court forms, reallocating cases between courts

- Providing refreshments to magistrates in the court and in the retiring room

- Distributing court lists to court users and collecting/delivering papers and messages between courts

- Recording the arrival of court users and providing customer care

- Deciding priority of cases to be called using guidelines

- Ensuring court users are coordinated, called and announced into court when required

- To administer oaths and affirmations within the court room

- To update court users on case progression and deal with court enquiries

- Dealing with minor disturbances and maintaining the dignity of the court General office/admin duties (collecting and delivering messages, letter writing, stock control, filing, printing/operating office equipment)

The ideal candidate would have the following:

- Excellent customer service skills and ability to speak confidently within the courtroom

- Ability to work as part of a team and on own initiative

- Ability to deal with challenging customers

- Excellent sickness record

- Ability to work under pressure

- Ability to multitask

- Quick learner

The successful candidate would also need to pass an Enhanced DBS record check.

More searches like this