Brook Street

Senior Customer Service

Brook Street
Hounslow, London, England
Up to £22000 per annum
01 Aug 2018
29 Aug 2018
Julie Brodie
Contract Type
Full Time

Brook Street are currently recruiting on behalf of one of the biggest name out there right now. We are looking for a Customer Service professional who is looking to progress in to management!

The successful candidate will have a passion for providing excellent customer service and would have worked in both a customer facing and live chat environment. If you want a progress further in your customer service career and want to work for a company that can offer you a work life balance? then read on.

Key Accountabilities:

  • Ensure you have happy customers in your community
  • Resolve or escalate customer queries
  • Ensure your center is always up to standard
  • Conduct tours of your center, showcasing your center to potential new customers
  • Look for revenue opportunities to help customers expand their business
  • Retain existing customers in your own community

You will possess the following:


  • Loves customers
  • Passionate
  • Copes well with pressure
  • Has presence
  • Cares about standards
  • Has initiative - doesn't wait to be told
  • Friendly
  • Takes ownership
  • Appreciates Change / Is Flexible
  • Fantastic communication skills

If you feel you meet the above criteria and are available immediately for an interview, then apply now! alternatively call Mike on 01784 462381